Multi-location dental IT done right — HIPAA-clean, imaging that opens, and practice management that doesn't crash at 8:15 a.m.
We've sat next to dental staff long enough to know the difference between a real network issue and a five-minute walkthrough. Below is the work, by category.
Dentrix, Eaglesoft, Open Dental, TDO4Endo, Curve, Carestream Dental — our team has supported them all. Most "PMS crashes" aren't really PMS bugs; they're database, network, or backup-job issues we've seen a hundred times.
CBCT, intraoral scans, pano, periapicals — large files moving between ops, doctor's office, and consult rooms. We design the network around imaging throughput so a 500MB CBCT loads in seconds, not in an awkward pause in front of the patient.
Annual Security Risk Analysis documented the way OCR wants to see it. Workstation encryption. Audit-ready logs. Email encryption for referrals. Privacy screens. We handle the paperwork so you can produce it the day the audit letter arrives.
Dental practices are a top-three ransomware target — attackers know you can't operate without your PMS and imaging. 3-2-1 backups with an immutable cloud copy. 4-hour PMS recovery objective. Tested quarterly.
VoIP with screen-pop on the workstation when a patient calls (name, last visit, balance, next appointment). Caller routing by location. Voicemail to email + transcription. Spanish menu branch where it matters.
Eligibility automation, two-way scheduling integrations (Modento, NexHealth, Weave, Adit), patient forms that auto-import into your PMS instead of being re-keyed at the front desk.
When a patient comes to your other location, their CBCT, panoramic, or intraoral scan should be waiting on the operatory workstation — not trapped at the location where it was originally taken. We engineer multi-site DICOM replication so 500MB-plus studies open in seconds from any op at any clinic, HIPAA-compliant with full audit trails. Works with Carestream Dental, Dexis, Romexis, MIPACS, and most CBCT consoles.
Live data replication between offices — file servers, SQL databases, document management, business systems. When a site is hit by fire, flood, or ransomware, the surviving offices keep working against an already-current copy of the data. RPO in minutes, RTO in hours, quarterly tested failovers — not just quarterly tested backups.
When your practice management system was designed for a single office — legacy Dentrix or Eaglesoft, TDO4Endo, or a vendor-specific install — we engineer it to operate across every location anyway. One coherent view of every patient, schedule, and chart, with no forced migration to a cloud product the staff hasn't trained on.
Most IT vendors who say they "do dental" really mean they once installed a Dentrix server. When the hygienist says "the sensor stopped showing up in op 4," they don't know what a sensor is, what op 4 means, or which driver to reinstall.
We do. We've worked beside dental staff long enough to know the difference between a true network problem and a PMS user who needs a five-minute walkthrough.
We also speak Spanish. If your front desk or hygienists are primarily Spanish-speaking, we support them in Spanish — no awkward translations, no losing the actual problem in three rounds of "Can you describe the error message?"
The single biggest lift we provide to dental groups is making every location work as one company on the network: shared imaging, shared scheduling, shared compliance posture, one ticketing system.
Multi-Location IT →20-minute call. No sales pitch. Free audit on-site in Chicago, San Diego, and Honolulu.
Email to book a scoping callOr use the form on the contact page.