The same senior consultant who runs IT for your business — for your home network, your family’s devices, your vacation residence, and the boring parts of your digital life that have started to feel like a part-time job. By referral.
You run a practice, a firm, or a company. You hired Winston IT (or a firm like us) to make sure IT at work is not your problem to think about.
But your home network has 38 devices on it. Your spouse’s laptop hasn’t been backed up in two years. Your kid going to college is about to need an account at a university IT helpdesk that will respond to them in 4 days, not 4 minutes. Your vacation home in Hawaii has internet that drops every time the cleaner runs the vacuum. And the alarm system, the cameras, the smart locks, the Sonos — nobody can quite remember which app does what anymore.
This is the work most executives do not realize is a service that exists at the senior tier. They either patch it themselves at the cost of weekends, or hand it to whichever neighbor’s teenager is good with computers. Neither is the answer for someone whose time is worth what yours is.
We do this work for a small number of clients, by referral, at premium rates. It is the same senior expertise you hire for the business — pointed at the personal side of life.
No tier-1 helpdesk. No outsourced subcontractors. The named lead on your business account is the named lead at home.
Mesh Wi-Fi engineered for 30–100+ devices. Guest networks isolated from family devices. Multi-residence VPN so you can reach files at the vacation home from the city office. Internet redundancy with cellular failover for households that can’t afford to go down.
Laptops procured, configured, encrypted, backed up. Phones secured with proper MFA and family-sharing controls. Kids’ college-bound machine set up properly. New family member onboarded in 30 minutes.
Vetted device selection, properly segmented from your work network. Cameras that aren’t streaming to a random Chinese cloud account. Alarm integration. Sonos, smart locks, climate, lighting — one app per role, not 12 apps that nobody can remember.
Automatic backup of every family laptop and phone to encrypted local storage AND immutable cloud. Twenty years of family photos finally organized and protected. Backups tested quarterly so they actually restore when you need them.
The same defense-in-depth we deploy for our regulated-industry clients, sized to your household. Password manager set up across the family. Phishing-resistant MFA on every important account. Periodic security review of who has access to what.
Same-day support when you’re in a hotel room in Tokyo and the VPN isn’t connecting before your 6 a.m. board call. Secure traveling laptop builds for high-risk destinations. Family-tracking and emergency-access setups where useful.
The home office where you actually do board work or take client calls. Wired ethernet to the desk. Conference-grade video and audio. Connected to the office systems securely. Designed to feel like an extension of work, not a worse version of it.
We handle the call to Comcast when the internet is acting up. The call to the alarm company when the contract’s up for renewal. The call to whoever sold you the smart-home system three years ago. You stop being the one on hold.
Most clients start with per-incident, then move to monthly retainer once they realize how much of their personal time we’re returning.
Most of what we do for personal-IT clients is not technically complicated. What is complicated is doing it for people whose lives are sensitive in ways the average IT firm has never thought about.
We do not name clients. We do not display logos. We do not post about engagements on social media. We work under whatever confidentiality framework the client wants. Our Top Secret-cleared work history is not a gimmick — it is the discipline we bring to handling households the way we have handled classified facilities: assume the perimeter has already been breached, document everything, name nothing publicly.
Engagements are by referral. If you are already a Winston IT business client, or you were introduced by one, you are at the right starting point.
20-minute conversation. No sales pitch. We’ll listen, ask about your current setup, and tell you whether we’re the right fit.
Email to start a conversation